How to Calculate ROI for Business Process Automation

When evaluating business process automation, calculating return on investment (ROI) is crucial for making informed decisions. Many businesses struggle with this calculation because automation benefits extend beyond simple cost savings. The key is to look at both direct and indirect benefits: time savings, error reduction, improved compliance, better customer experience, and employee satisfaction. These factors all contribute to your bottom line in measurable ways.

Our proven framework considers: **Direct Cost Savings:** • Labor cost reduction • Error correction savings • Compliance cost avoidance • Operational efficiency gains **Revenue Impact:** • Faster processing times • Improved customer satisfaction • Increased capacity for growth • Better data for decision making **Implementation Costs:** • Software licensing • Development costs • Training and change management • Ongoing maintenance

Based on our client experiences: **Manufacturing Company:** 340% ROI in 8 months - Automated quality control documentation - Reduced errors by 95% - Saved 120 hours per month **HVAC Service Company:** 250% ROI in 6 months - Mobile app for technicians - 40% faster job completion - 100% paperwork elimination **Medical Clinic:** 180% ROI in 12 months - Digital patient intake - 60% faster check-in process - 45% improvement in staff efficiency